We built EAM Expert on decades of real maintenance experience, starting on the shop floor.
EAM Expert grew from a simple premise: you cannot truly support a maintenance team unless you understand how one works.
Based in San Diego, California, our team brings nearly 30 years of experience helping organizations get the best from their Enterprise Asset Management software. Our work covers the full spectrum of EAM and CMMS consulting, with two areas at the heart of it. First, we keep legacy Mainsaver environments running smoothly for organizations that still depend on them. Second, we guide teams through a confident, reliable transition to eMaint, a modern, cloud-based platform built for daily floor operations.
What sets us apart isn't just software knowledge, it is the trade background behind it. We never hand you a generic tech setup. Instead, we translate what your team already knows into a cleaner, faster digital environment. Every strategy we build and every system we configure comes directly from a deep respect for the people who keep the maintenance world running.
This philosophy began on the floor with our founder, and it shapes every partnership we form today.
Joe Petronio is the founder of EAM Expert. His career in maintenance didn't start at a keyboard; it started with his hands as an Auto Mechanic, a Precision CNC Machine Tool Mechanic, and eventually a licensed Aircraft Mechanic. He spent years working on equipment before he ever opened a CMMS or EAM system, so he understands what maintenance teams actually need from their software in a way that is hard to teach.
His first encounter with Mainsaver came when he was promoted from the maintenance floor to lead a CMMS evaluation for a large manufacturing facility in San Diego. The team evaluated the major players of the time and chose Mainsaver. Joe implemented it, ran it, and lived with it for years. That experience led directly to a role at Mainsaver itself, where he trained maintenance professionals across the country.
In 2002, Joe launched his independent consulting practice. Over the next 24 years, he supported nearly 100 organizations across manufacturing, pharma, power generation, and many other industries.
Long-time clients eventually nicknamed him The Magician: a nod to his habit of using hobbyist magic tricks to break up long training sessions and keep the room energized. He simply understands how to connect with people.
“EAM Expert brings the practical maintenance and reliability expertise that customers need to successfully modernize their asset management programs. Their team’s ability to connect strategy, process, and technology helps organizations accelerate results and maximize the value of their eMaint investment. We are proud to welcome EAM Expert as a member of the eMaint Global Partner Network.”
Christopher Lund Indirect GTM & Channel Leader eMaint, a Fluke Brand
We answer the phone. Not eventually, but usually on the first ring. For organizations used to waiting days for automated software support, our direct, immediate availability completely changes the experience.
We speak your language. Because our roots are on the shop floor, we already understand downtime, failure codes, and storeroom challenges. You will never have to waste time explaining the realities of maintenance to your software partner.
We stay for the long haul. Many of our clients have partnered with us for over 15 years. That level of retention comes from a genuine commitment to how your operations run, long after the software goes live.